Privacy Policy

Last updated: January 2nd, 2026

This Privacy Policy describes how Vellinga Safetyshoes Inc. (“Vellinga,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information collected through our websites, including vellinga.shoes, asphalt-shoes.com, roofing-shoes.com, and related pages or domains we control, as well as through other interactions with you, including by email, phone, customer service, order support, or marketing communications.

By using our websites or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy does not apply to websites, platforms, or services that we do not own or control.

This Privacy Policy applies to vellinga.shoes, asphalt-shoes.com, roofing-shoes.com, and any other websites or pages that link to this Privacy Policy. These websites may redirect to or operate through vellinga.shoes.

We sell and ship products to customers in the United States and Canada.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• name;

• billing and shipping address;

• email address;

• phone number;

• order details;

• product preferences;

• shoe size;

• customer service communications;

• marketing preferences;

• return, exchange, or warranty-related information.

When you place an order, payment information is processed by our payment service providers, such as Stripe and payment methods supported through Stripe, which may include card payments, Apple Pay, Google Pay, Amazon Pay, Klarna, or other payment options. We do not intentionally store full credit card numbers on our own systems.

We may also automatically collect technical and usage information when you use our websites, including:

• IP address;

• browser type;

• device type;

• operating system;

• pages viewed;

• referring pages;

• approximate location;

• cookie identifiers;

• advertising identifiers;

• interactions with our website, emails, and advertisements.

This information may be collected through cookies, pixels, tags, analytics tools, advertising tools, server logs, and similar technologies.

2. Sources of Information

We may collect personal information from:

• you directly, when you place an order, create an account, contact us, or subscribe to marketing;

• our ecommerce platform, PrestaShop;

• payment providers, including Stripe and supported payment methods;

• shipping, warehouse, and fulfillment partners;

• marketing and analytics providers, including Google Analytics, Google Ads, Meta Pixel, and Mailchimp;

• accounting and business software, including QuickBooks;

• fraud prevention, security, and IT service providers.

3. How We Use Personal Information

We may use personal information to:

• process and fulfill orders;
• accept and process payments;
• arrange shipping and delivery;
• communicate with you about your order;
• provide customer support;
• manage returns, exchanges, claims, or warranty-related questions;
• maintain customer accounts;
• improve our products, website, and customer experience;
• send transactional emails;
• send marketing emails, promotions, and product updates where permitted;
• measure advertising performance;
• show or measure relevant advertisements;
• prevent fraud, abuse, or security incidents;
• comply with legal, tax, accounting, customs, and regulatory obligations;
• enforce our terms and protect our legal rights.

4. How We Share Personal Information

We do not sell personal information for money.

However, we may share personal information with service providers and business partners that help us operate our business, including:

• payment processors, including Stripe and supported payment methods;

• ecommerce and website providers, including PrestaShop;

• warehouse and fulfillment partners, including Resin Logistics;

• shipping and logistics platforms, including ShipStation;

• shipping carriers and delivery services;

• email marketing providers, including Mailchimp;

• analytics and advertising providers, including Google Analytics, Google Ads, and Meta Pixel;

• accounting and business software providers, including QuickBooks;

• IT, hosting, security, and fraud prevention providers;

• accountants, tax advisors, legal advisors, and other professional advisors;

• government authorities, customs authorities, regulators, or law enforcement where required by law.

We may also disclose personal information in connection with a business transaction, such as a merger, acquisition, financing, restructuring, or sale of assets.

Personal information you provide may include your name, email address, phone number, billing address, shipping address, order details, purchase history, shoe size, product preferences, customer service communications, return or exchange information, and any information you choose to provide when contacting us.

If you provide payment information during checkout, that information is collected and processed by our third-party payment processors, including Stripe and payment methods supported through Stripe. We do not intentionally store full credit card numbers on our own systems. Limited payment information, such as payment status, transaction ID, payment method, or the last four digits of a payment card, may be visible to us.

5. Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate our websites, remember preferences, understand how visitors use our websites, measure advertising performance, and improve marketing.

These technologies may be used by us and by third-party providers such as Google, Meta, Mailchimp, Stripe, PrestaShop, and other service providers.

Cookies and similar technologies may be used for:

• essential website functionality;

• shopping cart and checkout functionality;

• security and fraud prevention;

• analytics and website performance;

• email marketing measurement;

• advertising measurement;

• retargeting and interest-based advertising.

You can control cookies through your browser settings. Depending on your location, you may also have additional rights to opt out of certain advertising, tracking, or “sharing” activities. We and our service providers automatically collect information when you use our websites, including through cookies, pixels, tags, web beacons, server logs, and similar technologies.

This information may include your IP address, browser type, device type, operating system, access times, pages viewed, links clicked, referring website, search terms, cart activity, checkout activity, products viewed, products purchased, cookie identifiers, advertising identifiers, and interactions with our emails or advertisements.

6. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may use your email address to send product updates, promotions, discount codes, and related information.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].

Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails, such as order confirmations, shipping updates, customer service replies, or legal notices.

7. State Privacy Rights

Depending on where you live, including if you are a resident of California, Delaware, or another U.S. state with applicable privacy laws, you may have certain privacy rights.

These rights may include the right to:

• know what personal information we collect, use, disclose, or share;

• access personal information we hold about you;

• request correction of inaccurate personal information;

• request deletion of personal information;

• request a copy of your personal information;

• opt out of the sale of personal information;

• opt out of the sharing of personal information for cross-context behavioral advertising;

• opt out of targeted advertising, where applicable;

• appeal a decision we make about your privacy request, where required by law;

• not be discriminated against for exercising your privacy rights.

We do not sell personal information for money. However, our use of advertising and analytics tools, including Google Ads and Meta Pixel, may be considered “sharing” or “targeted advertising” under certain privacy laws.

To submit a privacy request, contact us at:

[email protected]

We may need to verify your identity before processing certain requests. If we deny your request, you may have the right to appeal our decision by contacting us again at the same email address with the subject line “Privacy Appeal.”

8. California Privacy Notice

This section applies to California residents.

In the past 12 months, we may have collected the following categories of personal information:

We collect and use these categories for the business and commercial purposes described in this Privacy Policy, including order fulfillment, payment processing, shipping, customer service, marketing, analytics, security, fraud prevention, and legal compliance.

We may disclose these categories of personal information to the service providers and partners described in Section 4.

We do not knowingly sell or share personal information of consumers under 16 years of age.

California residents may contact us at [email protected] to exercise their privacy rights.

9. Canadian Privacy Rights

You may request access to your personal information or ask us to correct inaccurate information by contacting us at [email protected].

We use personal information only for reasonable business purposes, including order fulfillment, payment processing, delivery, customer service, marketing where permitted, fraud prevention, and legal compliance.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

• complete and support purchases;

• provide customer service;

• comply with tax, accounting, customs, and legal obligations;

• resolve disputes;

• prevent fraud or abuse;

• maintain business records;

• enforce our agreements.

In many cases, order, tax, accounting, and transaction records may need to be kept for several years. When personal information is no longer needed, we will delete, anonymize, or securely retain it as required or permitted by law.

11. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

12. International Data Processing

Vellinga Safetyshoes Inc. is a U.S. company, and our websites, ecommerce systems, payment providers, marketing tools, accounting systems, logistics partners, and other service providers may process personal information in the United States, Canada, the European Economic Area, and other countries.

Although our business operations are connected to the United States, certain administrative activities may be performed from the Netherlands or other locations. Personal information may therefore be accessed or processed outside your state, province, or country of residence.

These locations may have privacy laws that differ from those in your jurisdiction.

13. Children’s Privacy

Our websites and products are not directed to children under 13. We do not knowingly collect personal information from children under 13.

14. Third-Party Websites and Services

Our websites may contain links to third-party websites, payment services, social media platforms, or other services. We are not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of third-party services you use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the “Last updated” date at the top of this page.

Your continued use of our websites after an update means that you acknowledge the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you want to submit a privacy request, contact us at:

Vellinga Safetyshoes Inc.

Email: [email protected]